We believe building a home should feel exciting - not overwhelming. That’s why we’re committed to making the experience easy, transparent, exciting and genuinely supportive. Through honesty, clarity and care, you can feel confident every step of the way.
Whether you’re a first-time builder or you’ve done it all before, we’re here to guide you with clear information, upfront pricing, and a team who puts you first.
We’ve built our reputation on being upfront, honest and supportive at every step.
With us, what you see is what you get. Our pricing is transparent from the start, and we’ll never pressure you to make a deposit or sign a contract until you’re completely ready. You deserve time to explore your options and ask questions - and we’ll be right here when you are.
We also do things differently behind the scenes. Our interior designers don’t work on commission, so you’ll never be pushed into expensive upgrades you don’t want or need. Our team is here to help you create a home that suits your style and budget - not theirs.
On site, our construction team are experienced, capable and never overloaded. That means they have the time and focus to deliver consistent quality, across every build. We build quality into the process with regular checks and inspections.
And after handover? We don’t disappear. Our dedicated maintenance and home assurance team is here for any post-move questions or concerns. Because we don’t just build homes - we build relationships that last long after you’ve settled in.
Building your home is a big decision - and you deserve to know what happens next. From contract signing to site start, handover and beyond, we’ve mapped out every step of the process so you’ll never be left wondering.
We’ll keep you updated at every stage, and you’ll have access to tools like MyHomeHQ (our digital customer portal) to track your progress in real time.
Download our step-by-step build process tailored to your build type.
✓ Helping you find a floorplan and façade that fit your new home vision | ✓ Taking the time to explain your quote, tender and contract documents before you sign. |
✓ Providing transparent and comprehensive quotes. | ✓ Preparing all your plans and drawings, with revisions as needed. |
✓ Guiding you through our showroom before your interior design consultation. | ✓ Assigning a dedicated Henley team so you have consistent points of contact. |
✓ Giving you upgrade pricing upfront – no surprises. | ✓ Managing energy assessments and building permits. |
✓ Ordering your soil tests and land survey. | ✓ Ordering the materials to build your home. |
✓ Managing developer and council approvals. | ✓ Conducting thorough quality inspections during your build. |
✓ Organising asset protection on your behalf. | ✓ Keeping you updated via MyHomeHQ portal. |
✓ Providing a full-day design consultation with a qualified, commission-free interior designer. | ✓ Standing by your home with a 50-year structural guarantee and Home Assurance program. |
✓ Share your land details with us. | ✓ Attend all your scheduled appointments. |
✓ Provide confirmation of finance when required (we’ll help where we can). | ✓ Organise demolition if you’re doing a knockdown rebuild. |
✓ Pay three pre-contract deposit instalments to cover admin costs. | ✓ Ensure your land is clear and pegged before sire start. |
✓ Confirm land ownership. | ✓ Make progress payments during construction (or send invoices to your lender promptly). |
✓ Spend time on MyHomeHQ exploring your options before your design consultation. | ✓ Keep up to date in MyHomeHQ so you don’t miss any important updates |
Your new home build doesn’t come with guesswork - it comes with a personalised digital dashboard that keeps everything on track.
MyHomeHQ is our easy-to-use online portal that gives you 24/7 access to your build progress, selections, documents, and updates - all in one place.
From design inspiration to site updates and final inspection prep, MyHomeHQ is the ultimate tool to stay informed and in control - every step of the way.
Our Voice of Customer program is a built-in feedback and check-in system designed with one simple goal: to make sure you feel heard, supported, and confident from day one to move-in and beyond.
Because building your home should feel like a true partnership - with a team that genuinely has your back.
